Privacy policy

Home Wibes respects your privacy and is committed to protecting the personal information you share with us while browsing our website, placing orders, or communicating with our customer support team.

Information We Collect

When you visit or make a purchase from our store, we may collect personal information such as your name, email address, telephone number, billing address, shipping address, order details, and payment-related information.

We may also collect technical information, including your IP address, browser type, device information, and website usage data through cookies and similar technologies.

How We Use Your Information

We use collected information to process orders, arrange deliveries, provide customer support, communicate order updates, improve our website, prevent fraudulent transactions, and comply with applicable legal obligations.

Where permitted by law, and subject to your marketing preferences, we may also use your contact information to send promotional offers and store updates.

Payment Security

Payments are processed through supported third-party payment providers. Home Wibes does not directly store complete payment card details. Payment information is handled according to the security practices of the relevant payment provider.

Sharing Personal Information

We may share necessary information with trusted service providers, including Shopify, payment processors, shipping companies, and technology partners, to operate our online store and fulfill customer orders.

We do not sell personal information for money. Certain advertising or analytics practices may be treated as sharing or selling under applicable privacy laws, and customers may exercise relevant privacy rights where available.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to support essential store functions, remember preferences, analyze website traffic, and improve shopping experiences. You can manage certain cookies through your browser settings or available privacy controls.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill orders, provide services, maintain business records, resolve disputes, and comply with applicable laws.

Your Privacy Rights

Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information, as well as to object to certain processing activities.

Third-Party Services

Our website may contain links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their privacy policies before providing personal information.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our operations, services, or legal requirements. Any updates will be published on this page.

Contact Information

For privacy-related questions or requests, please contact homewibes@primehelp.store.